FIT TOURS FAQs

Saving Tourists from Boring Tours Since 2018

FAQs

Q.  Will I be Fast Enough for the group?

A.  Yes!  We walk at a pace that anyone with a general level of fitness should feel comfortable.  The tours are not a race and we take time to appreciate our surroundings as we go, giving you time to catch your breath too.  All abilities are welcome on our tours.

 

Q.  How Long Are the Tours?

A.  Tour lengths and distances are listed on each tour type.  If you’d like something longer/shorter just get in touch and we can put together a bespoke tour for you or your group.

 

Q.  Do I Need to Book in advance?

A. Absolutely!  All bookings need to be confirmed in advance and we’re not able to accept ‘walk-in’ bookings. If you’d like to add a person to your tour, no problem, just give us a ring beforehand.

 

Q.  Do you have lockers or storage available?

A. Group tours do not normally have storage facilities available.  Your guides will always have a rucksack for small items (keys/wallets/phones) but larger items should be left at home.  We usually start near train stations which often have short-term secure storage on site so get in touch if you need some assistance finding one.

 

Q.  Can I bring my children with me?

A.  Our minimum age for group sessions is 16.  If you’d like a family fitness tour drop us a message and we’d be happy to plan something for you.

 

Q.  Can I bring my camera/go-pro etc?

A.  We’ll take loads of snaps along the way and give you access to them afterwards.  If you’d like to take your own phones/cameras you are more than welcome to as well.

 

Q.  What Happens if it Rains?

A.  This is London.  Any given day you’re likely to experience two or more seasons – if you’re really lucky all four in one day.  We walk all year round whatever the weather (unless very strong winds/rain or thunder and lightening).  Get into the spirit by layering up and coming along.  If you prefer you can reschedule to another day/time up to 24 hours before your tour start time.

 

Q.  What’s your cancellation/refund policy?

A.  All bookings are final but you can reschedule up to 24 hours prior to the start of your tour.  If you’re not able to make it, you can send someone else along in your place. If for any reason we have to cancel a tour you will of course be given 100% (if other days/times don’t suit).

 

Q: Are discounts available for groups?

A:  We occasionally run group discounts for groups of 4 or more.  Drop us an email for more information. 

 

Q: Do Fit tours operate throughout the year?

A: Yes, we are a four season business.  Colder weather is no reason to hibernate and London temperatures generally are not too extreme on either end.  We adapt our tours to the seasons as well, so you’ll see something special all the time with Fit Tours London.

 

Q: Do you provide gift vouchers?

A: Yes. Gift vouchers are a great way to give someone a lasting memory of their time in London.  Vouchers are good for 14 months from purchase date so you can plan ahead.  Personalised digital vouchers can be processed within 24 hours (if not sooner).  Paper vouchers are available on request (shipping outside the UK extra).